Privacy Policy

CATENA GROUP would like to inform the users of the website of its policy regarding the treatment and protection of the personal data of the users and clients that it collects from while utilization of the offered services in the website.

 

Personal data shall mean any numerical, alphabetical, graphic, photographic, acoustic or any other information concerning identified or identifiable individuals.

 

The collection of personal data, the treatment and its subsequent use are subject to the legislation in force in Spain in terms of data protection, established by Organic Law 15/1999, of December 13, on the Protection of Personal Data (in LOPD) and its complementary legislation. CATENA GROUP will only be responsible and will guarantee the confidentiality and security with respect to the personal data collected by the user through the website, not having any responsibility for the treatments and subsequent uses of the personal data that could be made by third parties Providers of information society services that act outside the website.

When is personal data collected from users on the website?

 

CATENA GROUP informs the users that the collection of personal data could be done, mainly, by sending an email to the e-mail address info@catenagroup.es, provided that you include in the same some personal data, as well as by means of the forms that CATENA GROUP includes on the website in the future and in which CATENA GROUP is identified as responsible for the data collected through them.

 

CATENA GROUP informs users of the website that the mandatory nature of the completion of all requested data will be warned in advance.

 

If you do not want CATENA GROUP to process your personal data, please refrain from filling in the forms on the website. In any case, you will be informed expressly and legibly about the conditions in which personal data are collected and the purposes with which it will be used, the obligation to facilitate them or not, the rights that assist the user, the conditions under which they may be exercised, and any other supplementary information that may prove necessary.

 

Processing of personal data shall mean those operations and technical procedures of an automated or non-automated nature, which allow the collection, recording, preservation, elaboration, modification, blocking and cancellation, as well as transfers of data resulting from communications, consultations, interconnections and Transfers.

 

Purpose of the collection and processing of personal data.

 

Regarding the personal data collected by e-mail and / or completion of the forms of the website, the purposes of usage will be the following: response for the requested order; Answer your request for information; To include in the agenda of contacts, to facilitate future commercial relations or to manage the existing commercial relation, to carry out the necessary communications through you, to send you the necessary documentation or requested information, as well as to maintain a history of commercial relations and of communications.

 

The communication of data to CATENA GROUP must be truthful and current.

If the user is a minor or incapacitated, CATENA GROUP warns of the need to have the consent of their parents, guardians or legal representatives for the communication of their personal data, so CATENA GROUP requests that they refrain from using the service E-mail and / or completing forms if you do not have the consent of parents, guardians or legal representatives, otherwise CATENA GROUP is responsible for the actions of the minor or incapacitated.

 

Rights that assist the user as holder of their personal data CATENA GROUP informs users of their rights under the LOPD. The user may at all times know what data have been collected and used by CATENA GROUP on his person; Rectify information that is inaccurate; To cancel given data or to oppose its usage, this latter right is limited to cases where consent to the processing of their data is not necessary, provided that a law does not states otherwise, and when there are well-founded and legitimate reasons relating to a concrete Personal situation, or when the processing of your personal data is done for advertising purposes and commercial prospecting.

 

The exercise of these rights by the user must be carried out by sending a written communication, together with the photocopy of the National Identity Document or other valid means in law that establishes the identity of the user, to the following address: CATENA GROUP, C / Principe de Vergara 260 | 28016 Madrid or that substitute in the General Registry of Data Protection. Such communication shall contain the following information:

 

  • Name and surname of the user.
  • Petition in which the request is made.
  • Address for the purposes of notifications, date and signature of the user.
  • Documents proving the petition it makes, if applicable.

 

CATENA GROUP notifies users that the exercise of these rights is personal, so that only the user can exercise those rights with respect to the personal data of which he is the legitimate owner. However, and in the cases in which it is exceptionally permissible, the authorized representative of the user may exercise the rights that he / she is assisted in the terms set forth, provided that it accompanies the aforementioned communication with the document proving such representation.

 

CATENA GROUP reports that the exercise of these rights by a third party not legally authorized by the user could involve the commission of the crime of discovery and disclosure of secrets provided for in the second paragraph of Article 197 of the Criminal Code, punishable by prison sentences of One to four years and a fine of twelve to twenty-four months; Without prejudice to other consequences that should be faced as a result of any civil or administrative actions to which both the legitimate owner of the personal data, such as CATENA GROUP, were entitled.

 

Recommendations to users

 

CATENA GROUP recommends customers to use the latest versions of the software because of the incorporation of greater security measures.

 

Likewise, CATENA GROUP recommends that customers use the security mechanisms at their disposal (secure Web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their data as needed, since there are risks of impersonation or violation of the communication.

 

CATENA GROUP reminds users that the Internet is not always as safe as we would like, so they must take the necessary technical measures to prevent unauthorized processing of their data.

 

CATENA GROUP advises users that whenever they provide personal information over the Internet by means of e-mail, newsgroups, discussion forums, etc., keep in mind that such information can be collected and treated for purposes not intended by users, for Which CATENA GROUP recommends to users to inform themselves about the policies of confidentiality and privacy of the online sites that they visit.

 

CATENA GROUP warns users to keep in mind that, unless they use encryption mechanisms, e-mail on the Internet is not secure. Email messages and discussion forums can be subject to forgery and impersonation, which should be taken into account whenever they are used. If you do not want to publish your email address, configure your browser so you do not leave your email address on the web servers you access.